Beyond transactional: Meaningful recognition for retail workers
Beyond transactional: Meaningful recognition for retail workers
Consistently providing a stellar customer experience requires stamina. Markets, products, and expectations shift quickly, and retail workers must adapt on the fly. One consequence? Burnout. According to recent research by the O.C. Tanner Institute, 75% of retail workers report high levels of burnout—and this leads to challenges with retention, safety, and customer satisfaction.
The recognition solution
Only 55% of retail employees say recognition is part of their everyday work culture. But an integrated solution with recognition that's meaningful, specific, and frequent can help people leaders change this—and see real results.
When retail employees experience integrated recognition, the odds of several positive outcomes increase dramatically.
Interest in staying 2+ years: 7x
Sense of belonging: 16x
Fulfillment at work: 14x
High engagement: 12x
Thriving at work: 9x
Interest in staying 2+ years: 7x
Sense of belonging: 16x
Fulfillment at work: 14x
High engagement: 12x
Thriving at work: 9x
The Culture Cloud employee recognition platform includes everything you need to support retail workers, including:
Offline tools
Access a full suite of offline recognition tools designed to make it easy for every team member to give and receive heartfelt recognition.
Skill building
Track and reward job transitions, career milestones, and learning initiatives. Retail employees are 4x more likely to be satisfied with their experience when they’re recognized during and after training.
Symbolism
Connect your retail employees to your products, brand, and purpose with modern, custom awards.
Reconnaissance entre pairs
Great customer experiences begin with workplaces culture where people encourage and elevate one another. Culture Cloud promotes fun, easy, and frequent recognition between peers.
Personalization
45% of retail workers say recognition at their organization feels inauthentic. Create tailored recognition moments for each employee and deliver them in personal and meaningful ways.
What our retail clients say
GE Appliances saw a return on their Culture Cloud investment in under 1 year.
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