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Applying Emotional Intelligence (EQ) to Improve Business Outcomes

Applying Emotional Intelligence (EQ) to Improve Business Outcomes

April 8, 2025

8 April 2025

6:00 PM GMT

8 avril 2025

6 h 00 p.m. UTC

Emotional intelligence (EQ) can be learned, developed, and applied organisation-wide. Employees who work for high-EQ organisations are:

  • 13x more likely to do great work
  • 9x more likely to have a sense of purpose
  • 6x more likely to be Promoters

But with rapid changes in the workplace, how do employees define emotional intelligence today? What is the real impact of EQ on employee trust, conflict management, and employees’ ability to thrive?

Join researchers from the O.C. Tanner Institute to learn how employees define EQ in the modern workplace and the tangible impact of cultivating emotional intelligence at work. 

During the webinar, you will:

  • Discover 5 key areas that support an ongoing culture of emotional intelligence for individuals, teams, and organisations
  • See how emotional intelligence can help build trust, manage conflict, and increase feelings of community and connection in the workplace
  • Learn practices that leaders can adopt now to increase their EQ and improve business outcomes

Register for the webinar here:

About The Speakers:
Dr. Cristen DalessandroDr. Cristen Dalessandro

Dr. Cristen Dalessandro

Dr. Cristen Dalessandro

Senior Researcher, O.C. Tanner Institute

Cristen is a senior researcher and sociologist at O.C. Tanner, who specialises in the study of social inequalities as well as qualitative and quantitative research methods. As part of the O.C. Tanner Institute, Cristen’s research focuses on workplace culture and the employee experience using a social science lens.

Cristen has a PhD from the University of Colorado Boulder and completed her postdoctoral fellowship at the University of Utah. She has published over 30 articles in peer-reviewed journals and a book, Intimate Inequalities: Millennials’ Romantic Relationships in Contemporary Times.

Dr. Cristen Dalessandro

Dr. Cristen Dalessandro

Senior Researcher, O.C. Tanner Institute

Cristen is a senior researcher and sociologist at O.C. Tanner, who specialises in the study of social inequalities as well as qualitative and quantitative research methods. As part of the O.C. Tanner Institute, Cristen’s research focuses on workplace culture and the employee experience using a social science lens.

Cristen has a PhD from the University of Colorado Boulder and completed her postdoctoral fellowship at the University of Utah. She has published over 30 articles in peer-reviewed journals and a book, Intimate Inequalities: Millennials’ Romantic Relationships in Contemporary Times.

Daniel PattersonDaniel Patterson

Daniel Patterson

Daniel Patterson

Manager, Research and Assessment, O.C. Tanner Institute

As a senior researcher for the O.C. Tanner Institute, Daniel excels in generating actionable insights that shape workplace culture outcomes for organisations worldwide. Specialising in mixed-method research, he develops tailored initiatives to improve communication and engagement for clients across a variety of industries where his depth of experience in cultural and narrative analysis enables him to consult with organisations in ways that improve the overall employee experience.

Daniel holds undergraduate and graduate degrees from the University of Utah, with advanced studies in research and theory.

Daniel Patterson

Daniel Patterson

Manager, Research and Assessment, O.C. Tanner Institute

As a senior researcher for the O.C. Tanner Institute, Daniel excels in generating actionable insights that shape workplace culture outcomes for organisations worldwide. Specialising in mixed-method research, he develops tailored initiatives to improve communication and engagement for clients across a variety of industries where his depth of experience in cultural and narrative analysis enables him to consult with organisations in ways that improve the overall employee experience.

Daniel holds undergraduate and graduate degrees from the University of Utah, with advanced studies in research and theory.

SHRM Recertification Provider badge

O.C. Tanner is recognised by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

HCRI Approved Recertification Provider 2024 badge

This Program has been pre-approved for 1 credit hour toward a PHR®, aPHRi™,PHR®, PHRca®, SPHR®, GPHR®, PHRi™and SPHRi™ recertification through HR Certification Institute® (HRCI®).

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