More Than Just a Feeling: How to Cultivate Practical Empathy in the Workplace
With increasing pressure from factors like inflation, political tension, and uncertainties that come with an ever-evolving workplace, empathy at work is needed more than ever. In fact, 80% of CEOs say empathy in leadership is a key to success.
When practiced, empathy can guard against burnout, build connection and fulfillment, and improve engagement and retention. But empathy doesn’t come naturally to all leaders. Many believe it’s a trait one is born with (or not). And unfortunately, only 48% of employees say empathy is a core part of the culture.
How can organisations cultivate practical empathy in the workplace?
Join Dana Rogers, Vice President of People and Great Work at O.C. Tanner, and Christina Chau, Senior Content Manager, as they share the latest research on practical empathy and how organisations can build empathetic practices into the daily employee experience.
In this webinar, you’ll learn:
- Why empathy in the workplace is so important and how it impacts business results
- The 6 components of practical empathy uncovered by new research
- How to turn empathy from a feeling into an actionable practice that all leaders, and employees, can do
- Tips to build empathy into your workplace culture and the role of employee recognition in demonstrating empathy
- How to help leaders set boundaries around empathy (so that leaders do not become therapists and burn out)
As Satya Nadella, CEO of Microsoft, says, “Empathy is a muscle, so it needs to be practiced.” See how simple acts like seeking to understand, active listening, and taking supportive action can help any leader demonstrate empathy.
Register for the webinar here:
With a passion for creating meaningful connections and bringing out the best in others, Dana brings more than 30 years of HR experience to her current role at O.C. Tanner, where she has dedicated 19 years of her career. Dana appreciates the value of people working together toward a common purpose. Her commitment to creating a positive work culture, fostering a great employee experience, and nurturing talent helps drive organisational success at O.C. Tanner.
Residing in West Jordan, Utah, Dana shares her life with her husband, Ross. Her true happiness stems from the moments spent with family and friends. Whether it's exploring hiking trails, relaxing with a great book, nurturing her garden, embarking on travel adventures, or immersing herself in the wonders of our National Parks, Dana finds joy in life’s simple pleasures.
With a passion for creating meaningful connections and bringing out the best in others, Dana brings more than 30 years of HR experience to her current role at O.C. Tanner, where she has dedicated 19 years of her career. Dana appreciates the value of people working together toward a common purpose. Her commitment to creating a positive work culture, fostering a great employee experience, and nurturing talent helps drive organisational success at O.C. Tanner.
Residing in West Jordan, Utah, Dana shares her life with her husband, Ross. Her true happiness stems from the moments spent with family and friends. Whether it's exploring hiking trails, relaxing with a great book, nurturing her garden, embarking on travel adventures, or immersing herself in the wonders of our National Parks, Dana finds joy in life’s simple pleasures.
A research analyst with nearly 20 years’ experience, Christina uncovers employee perceptions and writes about the trends, insights, and best practices that create workplace cultures where people thrive. She uses her background in conducting and publishing primary research to tap into what the data says and why it matters to modern leaders. Christina has a bachelor’s in sociology from the University of Michigan and a master’s in marketing from Northwestern University.
A research analyst with nearly 20 years’ experience, Christina uncovers employee perceptions and writes about the trends, insights, and best practices that create workplace cultures where people thrive. She uses her background in conducting and publishing primary research to tap into what the data says and why it matters to modern leaders. Christina has a bachelor’s in sociology from the University of Michigan and a master’s in marketing from Northwestern University.
O.C. Tanner is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.
The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
